What is our Security and Privacy Policy?
At QMobility, we respect your personal privacy. In order to protect your privacy
we have created a secure environment using advanced security technology for
handling all of your online transactions. We will never release your name,
street address, telephone number or email address without your consent. We use
the information we collect about you to process orders and to provide a more
personalized shopping experience as well as to provide you with information
about any QMobility developments or promotions.
What is our Security focus?
There are basically three overlapping types of risk we look for:
- Problems in the Web server that allow unauthorized remote users to:
- Steal confidential documents not intended for their eyes.
- Execute commands on the server host machine modifying the system.
- Gain information about the Web server in order to break into the system.
- Launch denial-of-service attacks.
- Browser-side risks, including:
- Active content that crashes the browser damaging the user's system.
- The misuse of personal information.
- Interception of network data sent between browser and server.
- The network on the browser's side of the connection.
- The network on the server's side of connection (including Intranets).
- The end-user's Internet Service Provider (ISP).
- The server's ISP.
How do we secure your transactions?
At QMobility we use Secure Socket Layer (SSL) technology to encrypt the
information you send to us when you conduct your transaction. The information is
encrypted on your computer, sent through the Internet as jumbled code, and
decoded on QMobility's secure server. It cannot be read in transit. We also use
one of the strongest digital certificates available from Thawte to insure
?⬀??d?⬀?⳥curity for all of your business transactions.
What is SSL?
SSL (Secure Socket Layer) is the scheme proposed by Netscape Communications
Corporation. It is a low-level encryption scheme used to encrypt transactions in
higher-level protocols such as HTTP, NNTP and FTP. The SSL protocol includes
provisions for server authentication (verifying the server's identity to the
client), encryption of data in transit, and optional client authentication
(verifying the client's identity to the server). SSL is currently implemented
commercially on several different browsers, including Netscape Navigator, Secure
Mosaic, Microsoft Internet Explorer, and many different servers, including ones
from Netscape, Microsoft, IBM, Quarterdeck, OpenMarket and O'Reilly and
Associates. Details on SSL can be found in the following article at
developer.netscape.com:"Encryption and SSL".
How do we treat your personal information?
QMobility employees who handle customer data, such as customer service
representatives, learn about security policy and practices as part of their job
training. QMobility notifies staff of changes in security policy via postings in
an in-house secure database designated for customer service security postings,
and simultaneous, high-priority status in-house emails, which must be
acknowledged by each customer service employee. Access to customer data is
password-protected and limited to internal access only. QMobility conducts
reviews of its Web security and overal security on a continuous basis.
What type of information do we collect?
In designing our Web site, we started with the simple belief that customer
service is our
number one priority. Therefore the customer information we
collect is used to enhance our services to you, our customer.
Specific areas from which we collect data include:
- Registration: Prior to conducting business, we ask our customers to
register with QMobility by providing an email address. Additional contact
information is only collected as needed when you request an auto-registration
for one of your selected services. Should you wish to change your profile
information, simply click the "My Profile" button and select "Personal Info".
Please also note that while we can make your account inactive and ensure that
QMobility in the future does not contact you, due to our quality control
practices, we cannot delete customer files.
- Transactions: When you use the QMobility site, we may ask for your
name, address, credit card and other forms of validation all of which are
necessary for launching our services and conducting transactions. To protect
our customers, we use Secure Socket Layer (SSL) technology to encrypt the
information you send to us when conducting a transaction.
- Creating an Account: Customers creating an account at QMobilty, Inc
are asked to provide their email address.
- Cookies: Our cookies, which are small pieces of information that
are stored by the Web browser on a computer's hard drive, help us facilitate
customers' visits to QMobility. Cookies tell us when a user is a repeat
visitor to our site. They also allow us to automatically link our customers to
their personalized QMobility or vendor accounts, including vendor shopping
baskets and Personal Shopping Accounts. Most Web browsers automatically accept
cookies. Please check your browser?⬀Զ?idelines should you wish to reject
cookies. Doing so may impact the performance of the application.
- Log Files: QMobility automatically logs IP addresses and session
sources (e.g., if the user came from an affiliate's site). We do not log the
ISP. The information is not logged to personally identify information, nor to
the customer?⬀Ԯ?entification number. ʢ덯bility uses these logs for sales and
marketing tracking as well as system performance monitoring. These logs are
reviewed for the overall aggregate trends they reveal about our customers, not
for the behaviors of individual users. QMobility protects account information
against unauthorized access or release. We will not give, sell, rent, or
loan any identifiable personal information to any third party, unless the
customer has authorized us to or we are legally required to do so.
Additionally, we do not share the buying habits of individual consumers. We
may share aggregate customer data with selected manufacturers and advertising
partners to identify buying patterns.
In some cases, QMobility provides the email addresses of our current customers
to direct email companies working on our behalf. In this way, these companies
can appropriately direct our promotional mailings to the correct customers
(e.g., to prevent duplicate promotions). Promotional emails only go out to
customers who have indicated they wish to receive them and customers may elect
at any time not to receive further emails.